posting

i find that when people get annoyed there is a tendency to rage out at the first person you come in contact with -- if you get a late fee on you credit card bill or a bank charge for a bounced check you go after the person answering the phone at visa or give the bank teller a few rude words -- neither person had anything to do with the penalty and probably can't give you satisfaction -- you need to go after the supervisor or the manager for relief -- the person who is the face of any activity or operation gets the grief yet maybe they can't and don't make the decisions that have you steamed or dissatisfied -- usually a general manager or in la's case the bod are responsible for the operations or lack of operations and are the one's that need to be addressed when there are grievances-- this has been the case with the rec director at la -- so let's direct the complaints to those responsible for these operations -- the bod